us moving services inc

US Movers

8909 Chancellor Rd
Dallas, TX 75247
(469) 217-6868

I recently did a cross-country move from Utah to Florida. After receiving a few quotes, US Movers had a pretty competitive rate to move me so I decided to go with them. I worked with Nathan and he was really wonderful. He responded very quickly to every question I had and was extremely helpful and courteous throughout the entire process. I packed all my stuff/furniture by myself and setup my own inventory list with what was in each box. I think you have to keep in mind that everything gets stacked and shifted in storage and in transit so just be mindful of fragile items! However, when the team came to pack up everything they also created a labeling system and numbered each of my boxes.which was amazing! I paid a little extra to make sure that I had coverage with my stuff because I had recently purchased newer furniture etc. Although I moved at the height of summer/move-in time, my boxes finally arrived and I was happy to say, nothing was damaged. They did misplace one of my mirrors and had to deliver it a day later but it was in perfect shape. Some of the boxes were a bit smashed up but I had properly bubbled wrapped all delicate items. On the Florida end, Daniel and Dan were great. They setup my headboard and were very efficient with all my stuff. They really worked hard. I cannot say enough good things about this move and I've moved at least 5 times in the last decade. I tipped +20% (split each way).

Three movers showed up to move us, after great customer services arranging and leading up to the day of the move. They were: A - on time, B - friendly yet ready to work and C - an amazing team that work great together. I was most impressed by their willingness to work past 7pm to get my complicated bed frame built and set up. I'm sure others would have given up and left extra parts lying around. No this crew from US Movers. Oh, and the price - for packing and unpacking - was so much better than others I got quotes from. Truly worth every penny. Listen, moving is stressful but not with these guys. I'm tempted to love every year now that I know about them. Ok, maybe not every year. Thank you US movers.

Daniel said flat rate no extra charges, I agreed. Extra charge #1, My king size platform bed too big and not on my list although Daniel assured me they would put it together (so how did he miss it?!), and miscellaneous items not in boxes which was never told to me Extra charge #2, 3% charge for using a credit card to make the payment Extra charge #3, my apartment complex can not accommodate an unexpected 18 wheeler (Duh, which one does) so they have to transfer to a smaller truck. Extra Charger #4, anything beyond 75 ft is an additional per foot fee. Only cash or postal money order accepted. Driver left license at the last drop off and I had to rent the Uhaul. In addition, this company has no communication skills, has not returned any calls/texts or emails in regards to concerns. The only good thing was the guys that did the actual moving. Thank you. Avoid them at all cost. A $1450 move just cost me $2500+

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